Shipping policy
Shipping Policy
Thank you for shopping with UroVibe Health Hub. We are committed to delivering your orders safely and on time.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times are:
- Pakistan: 3–7 business days
- Remote areas: 5–10 business days
Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout. Any promotional free shipping offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your shipment status.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect address information provided by the customer.
Delayed or Lost Shipments
While we strive to ensure timely delivery, delays may occasionally occur due to courier services. If your order appears lost or significantly delayed, please contact us and we will assist in resolving the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of receiving the package. Include clear photos of the damaged item and packaging for review.
Contact Information
If you have any questions regarding shipping, please contact us:
Email: urovibehealthhub@gmail.com
Phone: 03261907945